Brians Shopfitting business has been established for over 25 years. Quite a feat given the competitive nature of the industry.
Although cabinet making had been the core business for this length of time, Brian could see the writing on the wall. Handed down from father to son, the business was going to be too hard to give up and Brian was reluctant to relinquish the history of such a successful business. But there was no shying away from the facts, if the business didn’t modernise its operations, then it would surely sink into obscurity.
We were invited to quote on the supply of a computer to Brians company but we felt that would be irresponsible. One of our highest priorities with any business is to find out how any IT system will be used and whether there are any number of alternative options available.
Asking the right questions is only part of the process though. We thought we might take our offer a step further and a bit left of centre.
Brian, having working with machinery all his life, had not escaped the odd brush with the tools of his trade. On meeting Brian we discovered his right hand was much changed from an earlier encounter with an electric planer. This meant that he favoured his left hand for everything he could manage single handed (excuse the pun).
That aside, Brian had decided he wanted to employ a draftsman and start building small workshops for the hobbyist. The computer wasn’t just going to be used for the office accounts, job planning and day to day administration.
Although the budget wouldn’t stretch to a full blown cad machine and plotter, we specified a few areas that could be improved over time and as the investment would allow.
This with a left hand mouse, got Brian pretty excited. The rest as they say is wood chips on the floor.